Q. Who is
A. NewScienceProjects.com is a manufacturer and distributor of scientific and
education supplies for students. Currently we distribute the products of
MiniScienceŽ and ChemicalStoreŽ as well as our own products.
NewScienceProjects.com produce or sell
more science kits or material than we see in this site?
A. There are more products that are now being sold locally and
will soon be available in our web-site.
Q. How can we pay for our orders?
A. If you are placing your order by mail, you may send cash, certified check, money order or your credit card information for charges.
Orders submitted through the Internet may only be paid by credit card.
Q. How long does it take for orders
to be shipped.
A. We ask you to place your orders as early as possible and give enough
time for possible delivery errors by carrier. We ship all orders in the same
or the next business day. If you select UPS ground, it usually takes up to 6
business days for the package to arrive. An adult must be available to sign
for the package. We also offer UPS 3 day select and UPS 2nd day air. In
counting the number of days, skip the day that you place your order, as well
as weekends and holidays. No delivery on Saturdays, Sundays and holidays.
Q. What is
your return/ refund policy?
A. We refund full amount of purchase price for all unopened packages
that is returned to us within 15 days. There will be no refund on shipping/ handling
or special service charges. We must receive your returns in original
packaging and in new and resalable condition. Partial credit will be offered
to opened packages.
Please ship your returns to:
1059 Main Avenue,
Clifton, NJ 07011
Q. How can we know if our order is shipped
A. If you did not receive any email from MiniScience to update
you about your order status within 7 business days, you may send an e-mail
to orders @ NewScienceProjects.com or
call us at 973-777-8667.